Full Time
Termination Policy

Termination by clients

Valerie's Playhouse considers regular full-time care as long term care. This means your child is expected to be in care for at least two (2) years. If you withdraw earlier then two (2) years you forfeit your enrolment fee. If you are looking for care for less then two (2) years see the provider about TEMPORARY care.

For more information on terminating your contract(s), see details below:

1. If the termination notice is given on a pay week – a nine (9) week written notice is required.                                                         If the termination notice is given on a non-pay week – an eight (8) week written notice is required.                                            A longer notice can also be provided and is always appreciated. 
2. If a termination notice is given within 23 months from the original contracted start date, you forfeit your enrolment fee. You will still need to pay the tuition fee for your child’s last two weeks of care. The tuition fee must be paid in full by 8:00 am on the Thursday before your child`s last two weeks of care.   You forfeit your enrolment fee if you hand in your termination notice on or before ______________________.
3. If a termination notice is given on or after 24 months (2 years) from the original contracted start date, your enrolment fee can go towards your child's last four weeks of care if all of the termination policy is followed
4. You can use your enrolment fee, towards your last two weeks, if you hand in your termination notice on or after _________________.
5. If the enrolment fee is greater than the amount owed for the two weeks of care the remainder of the money is forfeited
6. If termination is done immediately (with or without notice), or with less than eight (8) weeks if termination is done on a non-pay week or nine (9) weeks if termination is done on a pay week.                                                                                                                      * If the termination notice is given on a non-pay week – Pay-out equalling eight (8) weeks of your weekly tuition payments is due. The payments can be made in four (4) instalments, on the scheduled paydays or in one (1) lump sum to be paid within 48 hours of terminating the contract
                        * If the termination notice is given on a pay week – Pay-out equalling nine (9) weeks of your weekly tuition payments is due. The first instalment of one (1) week was already paid as the pay week was covered in your last tuition payment. The remainder of the pay-out can be made in four (4) instalments, on the scheduled paydays or in one (1) lump sum to be paid within 48 hours of terminating the contract
   
   
7. If you or the provider terminates with notice and you decide to leave before the end of the notice period you forfeit all fees paid (enrolment fees, tuition fee, etc.) and the remainder of the notice period of care. Payment is still due for the duration of the notice period.
8. If you terminate care (for any reason) before your contracted start date you forfeit all fees paid. Such as, but not limited to; holding fees, enrolment fee, tuition payments already paid etc.
9. If you terminate care (for any reason) on or after the contracted start date you forfeit all fees paid. Such as, but not limited to; holding fees, enrolment fee, tuition payments already paid etc.
10. If you terminate care but wish to return later you will need to sign a new contract, pay new increased fees, and pay another enrolment fee. You are not guaranteed a spot unless a non-refundable enrolment fee is paid.

  11.    Tuition Fees are a weekly fee, not a daily fee.  If you leave partway through the week, you still owe the full tuition.
  12.    If you terminate at any time your forfeit your “summer holding fee”, if one is paid as part of your tuition fee.

Termination by the provider

The provider can give a two week written notice at any time, for any reason.


The provider holds the right to terminate immediately for, but not limited too, the following reasons:  

• If there is use of inappropriate words (name-calling, foul language) shaming, humiliating, threatening or 
• frightening a child, another parent, provides family or the provider herself.
• If there is any violent behaviour from the parents or child.
  
• If you are caught medicating your child to mask an illness or fever.
• If you or your child breaches one or more of the daycare Policies.
• For any reason the provider deems it to be in the best interest and safety of others or your child.

      
If the provider needs to terminate care immediately you forfeit your enrolment fee.

If the provider terminates the contract before the contracted start date, the enrolment fee WILL be refunded